Frequently Asked Questions
Everything you need to know about your Simply Nootropics order.
What is the standard shipping time for international orders?
We offer global shipping with standard delivery typically taking 7-12 business days. Express options are available at checkout if you need your items sooner.
How do I return an item that doesn't fit?
We accept returns within 30 days of delivery. Items must be in original, unworn condition with tags attached. Please visit our Returns Portal to start your request.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order status?
Once your order ships, you will receive an email confirmation containing a tracking link. You can also view your order status by logging into your account on our website.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and supply chain transparency to ensure our products are as kind to the planet as they are to you.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.